Recall Submission

Enter your Generac product's serial number and zip code to verify whether it's currently impacted by a recall.

Enter your product's serial number

Enter your product's serial number

Please verify your information is correct below

Please verify your ship-to address bellow is correct. This address is used only to fulfill your redemption. We will not change your product registration address. Address must be a physical address. P.O. Boxes are not available for shipping. Phone Number and Email Address must be active. All updates regarding your submission will be emailed to you at the address bellow. If required, you must upload a copy of your proof of purchase. This may be in PDF, Word, or Image (jpg or gif) format only. If your address is not valid you will be offrered suggestions to ensure accurate delivery. You will be given a Claim ID after the submission. Save this and return to the site for status updates at the link below.

Please complete this form to submit for the redemption.

Please provide a valid Contractor ID
Please provide a valid Contractor EmailAddress
Please provide a valid name
Please provide a valid name
Please provide a valid address
Please provide a valid city
Please provide a valid Postal Code
Please provide a valid email
Please provide a valid phone number

Communication Preference

Please select a communication preference.

Please provide a valid Promotion Code
Please provide a valid Postal Code
Please select a dealer

Success Message

Congratulations! Your submissions was successful.

Write down your Confirmation Number or print this page to keep a record. Remember you will receive automated Email with status updates on your redemption.

Confirmation Number:

Error Message

There was a problem completing your request. Please see your information below that needs to be changed and please resubmit. If you continue to have problems submitting your submission, please contact the customer support team at the link below.

Please refer to Terms and Conditions.

Please see the previous page for recall-specific Terms & Conditions.

Loading...